So if you have called our shop this week you’ve noticed our new phone options. We’re excited to be able to direct callers to their appropriate destination. You can still reach us in the same direct manner (our extensions haven’t changed, so keep hitting 26 if you want me!).

But now you receive a destination based on the following:

Press 1 – new projects!

Press 2 – hosting & email help

Press 3 – website & webtree support

Press 4 – billing

We think this will improve the each and every call and get you to the person best-suited to talk to. We’ve also changed our hold music to match the new theme….which means we’ve let go of our old hold music: the orchestral Mario Bros. medley! Thanks to all the callers who recognized the theme music and pointed it out to us. You are wonderful.

Give it a try: 607.277.2757